Exception Normalization
Definition: When temporary exceptions become permanent behavior and shortcuts harden into structure.
Why it matters: Exceptions are how drift becomes policy without admitting it.
Quick Diagnostic
- Exceptions outnumber standards.
- No one remembers why exceptions exist.
- “Temporary” is older than the system.
Cost of delay: you institutionalize fragility.
Problem
Systems create exceptions under pressure. Without sunsets and review, exceptions become the real rules.
Mechanism
Pressure → exception → reuse → normalization → governance bypass → crisis
Early Indicators
- Growing “exception backlog.”
- Exceptions without expiration dates.
- Exceptions approved by authority, not evidence.
- Standards seen as “for other people.”
- Audit findings repeat with no closure.
Examples
- Civilizational: emergency powers persist past emergency.
- Institutional: waivers become default.
- Org: security and safety exceptions accumulate.
Control Opportunity
Design
- Exception budgets with hard caps.
- Mandatory expirations + renewals require evidence.
- Review boards independent of requesters.
- Public/transparent exception registry (where appropriate).
- Replacement path: build the safe way so exceptions aren’t needed.
Measurement
- Exception count and average age.
- % exceptions renewed without mitigation.
- Repeat incident correlation with exceptions.
- Time-to-retire exceptions.
Failure mode if missing
Exceptions become the operating system.
Core Question
Which temporary decisions became permanent?
Maps to Patterns
Exception Drift • Incentives Outrunning Safeguards • Authority Without Friction • Crisis as Audit
Related Problems
Incentive Drift • Coordination Collapse Under Pressure • Dependency Capture
Routing
Hub • Drift • Controls (Social) • Daily Brief • Field Notes